Q:Can you share me about your battery cells? Because battery cells is quite important factor for lifetime of your products.
A:Now some suppliers are using 18650 battery cells, just like what we did previously, however, after testing, we found ternary lithium battery are more suitable for battery welder. Now we are using ternary battery cells from CATL, CATL is supply to car industry, main custom including BMW, VOLKSWANGON, TOYOTA, VOLVO and JAGUAR. Safety in using and excellent power storage performance.
Q:Now which countries you are supplying?
A:We got distributors in Countries like Norway, UK, Denmark, Chile, Japan, Korea etc. Now more and more potential company showing great interesting in this range of products.
Q:What is your warranty period? How does your warranty policy work?
A:Warranty period is 12 months, during warranty period, if any spare part has problem, we will send spare parts via DHL/FEDEX, we will afford the spare parts cost and air freight cost. Each order we will also offer 1% spare parts free of charge.
Q:What Certificates you have?
A:We are BSCI, ISO 9001 approved company, also we got CE certificate for AK-370, SAA certificate for MIG-100Li, besides, we got more than 10 patents for welding and new energy products.
A:Payment terms will be TT 30% in advance, 70% balanced payment before order shipping.
Q:What about the delivery time?
A:Delivery time is 25 days, maximum 35 days, we will confirm the delivery time when confirm order.
Q:Can you design my color and brand?
A:Client color and brand are acceptable, but we have minimum order quantity requirement.
Q:Now which countries you are supplying?
A:We got distributors in Countries like Norway, UK, Denmark, Chile, Japan, Korea etc. Now more and more potential.
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